Service - Page 16

SERVICE.

     The ability to obtain products that fulfill specific needs is important. But at Marvin, we think the ability to obtain information, service, timely delivery, education and specification tools is also important. Marvin and its network of distributors and retailers are committed to making sure the process of selling, ordering and obtaining Marvin products is easy. Our shared mission is to make your total experience with Marvin Windows and Doors a pleasant one.

QUALITY CONTROL
    Marvin begins the quality process by checking all vendor-supplied materials. Special machines have been designed to test materials for weatherability and uniformity. And each and every Marvin product is checked thoroughly. Every person on the line strives for quality assurance, like making sure part dimensions are correct or locks are positioned correctly on the sash. Quality is not an option at Marvin. It is a standard feature that everyone builds into every job.

ARCHITECTURAL DEPARTMENT
     Marvin Architectural Specialists are available to offer our distribution network technical support, group seminars, project coordination, product training and job site consultation. Both residential and commercial projects are supported.

     Special projects are routed through the Corporate Architectural office where drawings and projected delivery dates are drawn p and sent to key manufacturing personnel in the factory. Technical advice is immediately available on a toll free WATS line. The department is dedicated to providing those services which help speed projects along and bring them to fruition.

MARVIN DESIGN SYSTEM
     The Marvin Design System is the most complete design and specification software ever offered by a window and door manufacturer. Putting blueprints together and seeing dreams come to life on a page has never been easier. the program can be run by CAD users AutoCad^®.  It can also be used by non-CAD users on Microsoft^®Windows^TM .

     The Marvin Design System enables you to take full advantage of the design capabilities afforded by the Marvin product line. It helps match specific needs with the right products.