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   Schindler Elevator Corp.  Planning Guide  

Planning Guide - Page 16

 

 

Preventive Maintenance :

Always at Your Service

14200/SCH

 

 

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The best engineered vertical transportation products in the world demand the best service. That's why we can provide an engineered approach that can tailor your maintenance program to the specific needs of the system and the use it receives.

Schindler specializes in Preventive Maintenance. With our pro-active, preventive approach, we don't just fix things when they go wrong.We work hard to prevent them from going wrong in the first place. We offer services like TIP, Technology Improvement Program, which apply current technology to older components to improve reliability and safety. The results are impressive: we've made steady progress in reducing callbacks - 45% improvement since 1990. And we have reduced product liability claims dramatically in this period.

Schindler's commitment to quality is evident in everything we do. We have the strongest support services available, including computerized troubleshooting tools and original wiring diagrams.

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Schindler's commitment to training includes electronic simulators as well as hands-on training in the field.

Our thorough and ongoing staff training includes a Mobile Learning Center which travels throughout North America, providing localized training so our technicians can remain close to their customers.

Parts support is at many levels, from on-site supplies of key items to local and regional warehouses. Over 17,000 parts are available through our North American Service Distribution Center, and can be delivered to your location in hours if need be.

And we're making a good thing even better with our Schindler Customer Service Network which is ready to respond to your requests for service 24 hours a day. One toll-free call puts you in touch with trained professionals who can conduct a technician within minutes and dispatch him to your building.

Schindler Preventive Maintenance.

We're always at your service.

 

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