
The best engineered vertical transportation products in
the world demand the best service. That's why we can provide an engineered approach that
can tailor your maintenance program to the specific needs of the system and the use it
receives.
Schindler specializes in Preventive Maintenance. With
our pro-active, preventive approach, we don't just fix things when they go wrong.We work
hard to prevent them from going wrong in the first place. We offer services like TIP,
Technology Improvement Program, which apply current technology to older components to
improve reliability and safety. The results are impressive: we've made steady progress in
reducing callbacks - 45% improvement since 1990. And we have reduced product liability
claims dramatically in this period.
Schindler's commitment to quality is evident in
everything we do. We have the strongest support services available, including computerized
troubleshooting tools and original wiring diagrams.
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| Schindler's commitment to training includes
electronic simulators as well as hands-on training in the field. |
Our thorough and ongoing staff training
includes a Mobile Learning Center which travels throughout North America, providing
localized training so our technicians can remain close to their customers.
Parts support is at many levels, from on-site supplies
of key items to local and regional warehouses. Over 17,000 parts are available through our
North American Service Distribution Center, and can be delivered to your location in hours
if need be.
And we're making a good thing even better with our
Schindler Customer Service Network which is ready to respond to your requests for service
24 hours a day. One toll-free call puts you in touch with trained professionals who can
conduct a technician within minutes and dispatch him to your building.
Schindler Preventive Maintenance.
We're always at your service. |