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| "The service we have received from the
Schindler has been excellent. There is a definite difference in how our elevators run
since Schindler started working on them." Lafayette Pavilion Apartments
Detriot, Michigan |
Researching New Solutions
At Schindler, we constantly research more efficient ways to maintain
and service our products. Our Service Engineering Team's primary function is to develop
new products and revise existing products to improve reliability and safety. Project
Action Teams, comprised of engineers and technicians, focus on specific service
improvements and formally communicate their findings to service technicians nationwide.
In some cases, our efforts involve developing a more effective way
to test or troubleshoot a system. In others, we focus on modifying or replacing components
with more current technology to increase reliability or improve service. With a Schindler
preventive maintenance program, you can benefit from the improved reliability and
performance these advancements offer.
Expert Technicians
Because training is one of Schindler's worldwide priorities, you can
be assured that you're dealing with qualified personnel in every interaction. Each
Schindler employee benefits from atleast 40 hours of job-related quality and
customer-focus classroom training each year.
In addition, our technicians undergo rigorous training in
maintenance and repair to bring the most expertise to every service call. The technicians'
program includes on-the-job training, classroom work and high-tech computer simulation
training at our North American Research and Learning Center. |
