| This section is intended to help you understand our
"way" of doing business. It provides a few details about placing your order,
payment methods, shipping methods, etc. Please take time to read this section, it can help
make your next TRIATEK purchase easier than ever before.
SINCE 1985
TRIATEK™ (formerly Triad Technologies) is a privately held company formed in
1985 as a Georgia corporation. Our purpose is to build the most cost effective and
technologically advanced products possible for the HVAC transducer, Lighting Control, TB
Isolation Room Control, Laboratory Control and Industrial Control Industries.
Thank you for your business! Our growth is a result of your
business. We're pleased to announce the expansion of our market into England. Mexico,
Canada, Egypt, Singapore,Taiwan. Korea, Hong Kong, Brazil, and Chile, to name a few!
WE'VE CHANGED OUR NAME
In August 1996 Triad Technologies changed its name to
TRIATEK, Inc. This new name has also brought in a new way of doing business. We are
committed even more to improved product technologies and services. Some key improvements
are our automated manufacturing and test ing systems to improve product quality, faster
computers to run our business so we can respond quickly to your needs, the latest
engineering tools and software so we can design better products in less time, and our
commitment to providing more and more information to you 24 hours a day over the Internet
(www.ttk. corn).
BUSINESS HOURS
If you ever need help in understanding our product
specifications, or help in finding a particular product, just pick up the phone and give
us a call.
Customer Support Hours:
8 am-7 pm (EST)
Monday - Friday
Of course, our 24 hour a day fax machine and phone mail
system never sleep, so please feel free to fax an order or to leave a message at any time.
You can count on us to return your call as soon as possible.
LEAVING VOICE MAIL MESSAGES
If for some reason we can't get your call right away just
leave us a voice mail message. I know you're thinking that we won't return the message.
Wrong! We will.
PLACING YOUR ORDER
There are several ways to place your order with TRIATEK.
You can Internet (www.ttk.com) your order on our order
form, fax in your order, or call in your order. The choice is yours!
WHEN ARE ORDERS PROCESSED?
Our goal is to enter all orders the same day they are
received. This helps ensure that you receive your products on time.
WANT SAME DAY SHIPPING?
If the product is in stock we ship your order on the same
day if the order is received by 3 PM Eastern time. If you need expedited shipping, you may
request Federal Express or UPS Overnight, 2-day or 3-day delivery service.
TERMS & CONDITIONS
TRIATEK's Standard Terms and Conditions of Sale apply to
all orders. We do not accept any deviations from these terms. If your PO lists terms that
are different from our Standard Terms and Conditions of Sale, we will process the PO, but
we do not accept the terms.
A copy of TRIATEK's Standard Terms and Conditions of Sale
is in the Introduction section of this catalog.
2976 Pacific Drive, Norcross GA 30071 •
phone 770-242-1922 • fax 770-242-1944• http://www.ttk.com |
