According to a study completed by the FBI, in 2014 and 2015 alone, there were 231 casualties as a result of mass shootings. Let’s examine 4 enhancements you can make to security revolving doors or mantrap portals to thwart an active shooter’s attempt at gaining access to your building, or worse, doing physical harm to people.
1) Anti-Piggybacking Technology
An active shooter with an agenda will be determined to infiltrate your building. He sees an innocent employee approaching the security revolving door or portal. His first thought? Hold them at gunpoint and force them, and himself, through the entrance.
This scenario describes a “piggybacking” event. When it comes to security revolving doors, the term "piggybacking" refers to an attempt to gain access to a secured area by jumping into the same compartment as an authorized user. For portals, piggybacking involves two users attempting to enter the door at the same time.
StereoVision 2 is a sophisticated technology from Boon Edam that puts a stop to piggybacking attempts. Using a combination of an optical camera and active, near-infrared sensors, StereoVision 2 technology can recognize shapes, sizes and volume in three dimensions. Simply put, the system is looking into the door’s compartment and searching for a set of head and shoulders, as well as body shape. Based on a sampling algorithm, unusual shapes are rejected and the culprit(s) are required to exit the door.
2) Biometric Devices
But what if the active shooter doesn’t stop there? If the shooter were to steal an employee’s access card and attempt to proceed through the door - alone - he could gain access UNLESS you utilize one or more biometric devices.
Biometric devices identify unique physiological characteristics, such as fingerprints, hand geometry, facial features, and iris patterns. They also comply with two-factor authentication (2FA) regulations. These devices alone will not stop an active shooter from gaining access to a building, though (think about a swinging door opened by a registered user, and then held open for numerous people to pass through). But, when coupled with an anti-piggybacking technology, biometric devices provide a solid defense against unauthorized entry.
Security revolving doors can be equipped with an external biometric post placed immediately outside of the door, or as one of many leading up to the door. Security mantrap portals are available with an interior post, ideal for mounting the latest biometric technology directly inside the door. Both options provide a layered method of access and meet 2FA compliance. Keep in mind, though, that your throughput will be impacted by the type of biometric device you choose to incorporate.
3) Bullet-Resistant Glass
The common denominator between all mass shootings is a weapon. And it comes as no surprise that most active shooters choose the light, inexpensive and easy to conceal 9mm semiautomatic handgun to carry out their schemes, according to data compiled by The Washington Post. Bullet-resistant glass can safeguard the integrity of your door up to a certain point, and possibly save lives.
Bullet-resistant (BR) glass is the layer of armor your security door needs for protection against an active shooter attack. BR glass is made from layers of polycarbonate (tough plastic) sandwiched between pieces of toughened glass. And not all BR glass is created equal; there are different BR-rated protection levels.
Security revolving doors and mantrap portals can be outfitted in BR glass with protection Level 3. As mentioned, the weapon most commonly used by an active shooter is a 9mm handgun. According to Total Security Solutions, BR glass with a Level 3 rating is capable of stopping three .44 magnum bullets, or a bullet that is twice as heavy and moves significantly faster than the bullet of a 9mm handgun.
Level 3 BR glass is 1.04” thick, over 4 times the thickness of standard security door glass. The glass can be used on the outer drum glass and also, the moving door wings or panels. It's important to note that using thicker glass on moving door wings or panels will slow the movement significantly due to the extra weight and impact throughput levels.
4) Bullet-Resistant Curtain Wall or Storefront
Active shooter safety extends beyond your security door to include the adjacent walls or storefront area. To be prepared for a direct attack, and especially if people are constantly present on the inside of the storefront, you should consider replacing your curtain wall or storefront with BR glass.
Because they are flat and stationary, curtain walls and storefronts can accommodate a much higher level of BR glass than a security door (which has curved glass or moving glass in the door wings). BR glass for the curtain wall or storefront is available in up to a Level 8 rating which, according to Total Security Solutions, is capable of stopping 5 shots from a .308 caliber 7.62mm rifle.
Unfortunately, active shooter incidents are occurring at company locations across the nation, and the globe. The impact of such an event can be catastrophic to an organization if lives are lost. If you believe your organization could be at risk, these 4 enhancements for your security revolving door or mantrap portal can thwart an active shooter’s attempt at infiltrating your building and wreaking havoc.
Company: Boon Edam Inc.
Product: Security Doors & Portals
Of: Amy Coulter
Ambico Limited was involved in retrofitting the Victory Building, a well-known piece of Winnipeg’s downtown core that was constructed in the 1930s. Ambico was approached by the owner of the building to manufacture and retrofit doors at the entrance and lobby. Heritage architects of the Public Works Department of the Canadian government worked with AMBICO engineers to replicate doors that would complement the original design intent of the building’s design team. This project was featured in DHI Magazine as a Case Study. Read the full case study.
Ambico decorative brass clad and bronze clad doors and frames combine outstanding visual appeal with rugged performance in the field. Products are designed in consultation with our project design team to meet the unique requirements of each job. Brass clad or bronze frame cladding is fastened to a heavy gauge steel sub-frame with a touch of craftsmanship. Decorative door face material is fastened to a rugged steel core with care and old world attention to detail. Door face can be manufactured in a stile and rail configuration or in a one piece seamless construction. Gleaming appearance of polished brass or bronze clad products projects an exclusive image at a surprisingly moderate cost. Antique finish of satin brass or bronze clad products suits the design requirements of historical renovation projects.
Product: Decorative Doors and Frames
Proven Mantrap Portal Solutions Cost-Effectively Replace "Do-It-Yourself" Vestibules
Today, many companies build their own mantrap vestibules. However, they often overlook how expensive and difficult it can be to achieve consistent, error-free piggybacking prevention. They don't know that an alternative solution already exists - Boon Edam security portals!
Mantrap Portal Solution
Company: Boon Edam Inc.
Product: Security Doors & Portals
Sol Kerzner, resort entrepreneur, created a beautiful themed resort that features the lost city of Atlantis. StonePly was able to fabricate, deliver, and install over 144,000 square feet of custom exterior natural stone panels in The Cove Atlantis and The Reef Atlantis. These panels feature custom sawn and bush hammered textures to give the cladding depth and beauty.
Part of the reason for selecting StonePly for The Cove Atlantis was the success of the earlier cladding we supplied for Atlantis which survived numerous hurricanes, including one of which was a category 5, and has survived with minimal to no damage.
The customer needed a cladding that could both be used on the exterior and interior of the building, that matched the beauty of the resort, and added a high class feel to the resort. They were looking for a cladding that was easy to install, blended with the tropical feel of the resort, and minimized the disruption of the existing resort. The biggest challenge was to find a cladding that was impact resistant due to the weather that is inherent to the country.
StonePly was able to provide an impact resistant cladding that met the Miami requirements of hurricane resistance. The travertine was bonded to an aluminum honeycomb panel and attached using both Z-Clip extrusions and concealed screw attachments. All the attachments were attached in the field using #10 stainless steel TEK screws. Installation was completed on time and on budget by our qualified installation team.
StonePly was able to supply and install limestone panels that provided:
- A luxurious stone cladding
- Quick and easy installation
- 60X the impact strength of slab stone
- Low maintenance
- Impact resistant
Client: Kerzner International
Date: December 2007
Download Case Study
Company: StonePly Co.
Product: StonePly Curtain Walls
Ruskin Sunshades offer energy savings by reducing solar heat gained through glazing. With a wide variety of available blade styles and configurations, they also provide aesthetic appeal to the building exterior.
Ruskin Sunshade models include airfoil, louver, tube and eggcrate blade styles. Custom Sunshade designs are also available. Ruskin Sunshades are constructed of extruded and/or formed aluminum components for reduced weight and excellent corrosion resistance. All models are available with a variety of Kynar or Anodize finishes.
From single unit commercial structures to airport plazas and municipal parking facilities, Par-Kut builds quality parking booths that last regardless the location. Solid welded construction and corrosion resistant materials help Par-Kut parking booths battle physical and environmental abuse while keeping your operation and your attendants safe, secure and comfortable. Par-Kut portable steel buildings withstand adversity and remain looking good for up to 25 years with little or no maintenance.
When contacting your skilled Par-Kut sales person, please have some information ready for us. In order to make sure your parking booth can pass code requirements we’d like to know where the booth will be used. The geographic location, city and state are very important in the design of the parking booth. As we build every booth custom for every client, you can be positive that it’ll meet or exceed all applicable code.
Par-Kut offers project specific drafting and design services in
addition to our exceptional manufacturing capabilities. This permits us to style and build you an ideal building that appears in-built, rather than “bolted on.” Regardless of what the look is, from the most basic to high finish style, we’ll work diligently to accommodate your style and parking booth requirements.
Parking lot booths from Par-Kut are built to your order and can be a simple shelter or valet booth, a parking cashier booth, or a security guard house. Factory assembled and delivered ready for easy hook up and immediate use, a Par-Kut parking booth provide the purchaser a secure parking lot office. Parking booths from Par-Kut can be outfitted with restrooms, bullet resistant construction, and platform mounting. Further, parking booths from Par-Kut can be standard, or architecturally enhanced to better blend with site surroundings.
Go to GALLERIES to view additional parking booths.
Company: Par-Kut International, Inc.
We’ve installed thousands of campus entry solutions, talked to end users all over the world and have developed a comprehensive process for choosing the right security entrance. That said, no process is perfect, and we’ve come to observe that certain organizations will consider some of the decision criteria quite well but leave out one or two factors. We call these the “Gotchas,” and when forgetting or ignoring any one of the criteria, you can end up with a security entrance that doesn’t address the needs of your organization.
We divide the entrance solution decision-making process into two parts: before installation and after. Before Installation, purchase decisions are often weighted towards security, aesthetics and return on investment (ROI). After installation, however, and once there is no going back, throughput, training, service and safety play a more prominent role.
While initially aesthetics or security usually jump out as paramount, all seven decision factors contribute to an effective security solution. For most decisions, the criteria before installation are relatively prominent and well understood. Where the “Gotchas” rear their less-than-pleasant heads is in the pesky factors that often don’t occur to the decision-makers until the new security entrance has been installed.
After installation, it is crucial to incorporate each of the following criteria into a comprehensive decision-making process so that you’ll select the right solution for your campus.
1) User Throughput
Throughput (how quickly authorized individuals can enter your facility) affects users directly on a daily basis and is critical to user acceptance of a new security entrance. Before you commit to a particular kind of entrance solution, carefully and manually calculate the throughput requirements for your entrances, ideally during a 5-minute rush hour period. Note deliveries and wheelchairs. Don’t rely solely on access control numbers if you have swinging doors, as multiple tailgaters could enter on a single authorization and reduce the count. Once you have the counts, research security entrances’ throughput specs. It’s also worthwhile to inquire if a solution allows for card stacking, which is explained in the following example:
Example: A Houston-based company installed an array of optical turnstiles in their regional headquarters lobby. Unfortunately, they did not research throughput numbers, and the turnstiles they installed required each user to badge in, walk through the turnstile, and then for the turnstile barrier to reclose before the next user. During peak times, lines would form. Eventually, the company decided to replace the turnstiles in favor of a model that allowed multiple registrations with access control (card stacking) prior to entering and also kept its barriers open as long as all of the users were authorized. The difference was an increase in throughput from 22 to 60 people per minute per lane—and that made all the difference.
2) Technical & End User Training
Training usually isn’t considered a major factor when choosing an entry product, yet it is key to long term success and customer satisfaction. Since most manufacturers do not directly install their products, they should provide a comprehensive technical training program and some form of certification to create successful service providers for end users.
Example: A financial services company purchased an array of high security portals to protect a sensitive area for records and data. A few months after installation, which had been supervised by the manufacturer, one of the portals required service because it was rejecting authorized users. When a technician from the local distributor arrived he took one look at the portal and said, “I’ve never seen one of these before.” He then spent hours on the phone with the manufacturer to receive on-the-fly training. Clearly, there was a training disconnect between the manufacturer and the distributor.
3) Service Considerations
Service considerations typically come last or not at all when making a buying decision. Yet, during and after installation, the level of service directly impacts continued operations and ROI.
Example: A Philadelphia office tower installed two optical turnstiles in their main lobby that matched the building’s aesthetics beautifully. After a few years, one of the turnstiles stopped working and a part had to be ordered from Europe — downtime was estimated at four weeks. With only two opticals in their lobby, having one out of service was unacceptable and the owner immediately began looking into replacing the turnstiles. Elsewhere in Pennsylvania, a Pittsburgh hospital had a security door that was out of service. Management was shocked to find out that the nearest authorized service provider was over eight hours away — gotcha!
Consider the negative impact of a delayed installation or service visit, or delayed parts availability on your building entrance procedures — all because service was left out of the decision-making process.
4) Product Safety
Safety, too, is rarely discussed during the bidding process. However, it is the one factor that could quickly and possibly tragically undermine the success of the project. Most security entrances use a barrier of some kind. The more sophisticated barriers use presence sensors to detect objects or users. Before buying, ask how a product prevents entrapment or contact, and how it responds to either event. The answers should then be weighed against your security vs. safety needs, your users and their ability to be trained, the product’s response to an incident during peak periods (does it stop and require re-badging?), and whether large objects are typically carried or pulled behind.
Example: A California software company wanted a secure revolving door that only allowed authorized users to enter at night and also provided piggybacking prevention. During the day, however, they wanted the same door to allow the public to enter along with any children for a daycare center inside. The architect was unaware that piggybacking prevention and public use don’t mix very well, especially with children involved. A security revolving door requires users to be trained. The door’s small quadrants, which are ideal for a single person and piggybacking prevention, lack the trailing door wing sensors that large automatic revolvers must have for public safety. This is because such sensors would stop the door far too often. Due to frequent contact incidents, the company decided the public need was greater than the piggybacking prevention and they had to incur the expense of replacing it with a manual revolving door that had a night-locking feature with an access control system to allow off-hours employee access.
Forget Campus Culture at Your Own Peril
We’ve discussed seven crucial decision factors here, but there is one more factor to consider: culture. Culture permeates all the other decision factors and is critical to success. Do people care about their personal safety in Boise at the same level as those in Manhattan? Are all management stakeholders involved in the buying decision, from CEO to finance to HR to administration to residence life to the facility manager? Is there high employee turnover or students requiring recurring training? Campus safety decision makers should understand your campus or company culture and be willing to assist in implementing a culture shift through communication and training.
Example: A state university in North Carolina installed optical turnstiles with drop arm barriers at its recreational facility to prevent unauthorized access to gym equipment and reduce liability. A receptionist registers each student with the access control system and then opens the barriers. This ensures that freshman get an orientation to entrance procedures. Eventually, over several years the university will phase in a biometric access control system that will allow bypassing the receptionist. At first, it will be voluntary, rewarding those who register with an expedited entry. Eventually, it will be universal. This staged approach ensures a smooth culture shift.
Example: Another more drastic example of culture affecting the deployment of security solutions happened a few years ago at a West Coast internet company. A new CEO was hired, and he ordered the turnstiles in the front lobby to be removed because “this company isn’t about barriers.” So, it pays to inform the CEO of new security measures and why such measures were taken! Speaking of the West Coast, some companies allow dogs to come to work, which greatly affects which security entrances can be used safely and effectively.
The success (or failure) of a security entrance project must start and end with a comprehensive, consultative process that considers the full range of factors for the ultimate decision. As we’ve seen above, a conscientious leader can preside over a process that includes most of the eight essential criteria. However, forget one and even a careful, comprehensive effort can result in a big “gotcha” that brings a new security entrance project to a crashing halt.
Company: Boon Edam Inc.
Say hello to urban solutions
Wherever you look, you will find us. Out of an office window. Walking into a shop. Looking up at an apartment building. Our range of solutions – from curtain walls and windows, to entrances, framing systems and architectural panels – are everywhere you need them to be, offering infinite possibilities in design, development and performance. We are here.
Explore our dynamic array of innovative solutions for new construction and renovation, like the all new MetroView™ window wall. Learn more about Kawneer and Traco windows featuring the high-performing OptiQ™ windows, GLASSvent™ UT windows and the Traco NX-4000 series. Wrap your imagination around the stylish and functional exterior/interior cladding design solutions of Reynobond/Reynolux panels.
ARCHITECTURAL ALUMINUM SYSTEMS | ENTRANCES + FRAMING | CURTAIN WALLS | WINDOWS | ARCHITECTURAL PANELS | INNOVATIVE FINISHES
Company: Kawneer Co., Inc.
DG Series - Carbon Steel Dock Gate
The Dock Gate provides protection against falls from loading docks. Custom gas struts make the vertical gate easy to open, and tapered guides on the receiver post make for easy alignment when closing.
The Dock Gate is available in 8’ and 10’ widths. It takes up minimal space and is easy to install using basic tools. Also available in stainless steel by special order. Meets or exceeds OSHA standards.
Determining the proper gate size for your application only requires the measurement of the inside clear opening.
Carbon Steel with Safety Yellow Powder Coat
Model No. DG14 - 96PC
Fits Clear Opening: 8’
Estimated Weight: 80 lbs.
Model No. DG14-120PC
Fits Clear Opening: 10’
Estimated Weight: 88 lbs.
Company: FabEnCo, Inc.
Does your security system only detect tailgating? What if someone is determined to infiltrate your building? Would you be interested in a truly preventative solution?
As you enter the exhibits hall at ASIS or ISC West, take a moment to pause and scan the exhibits on the floor. I find that about 80% of the floor space and displays seem focused on video surveillance and access control and related products. Every year, there are new technologies and improvements that make surveillance more accurate at identification, and access control more integrated with other building technologies. Biometric technologies are no longer science fiction but instead are maturing and becoming a feasible option for more and more businesses.
Surveillance and access control systems have been essential for decades. Yet despite great strides in these technologies, we have seen time and time again security breaches where these systems are not enough. If someone is truly determined to get into a building, what will it take to prevent them from gaining access?
A great example of a determined individual happened a few years ago: a 16-year-old boy from New Jersey gained unauthorized entry at about 4 am to One World Trade Center, in New York, and roamed the premises for two hours before being caught. The building had a security system estimated to cost $20 million when it was installed. But none of that mattered when the security guard on duty fell asleep and the young man took the elevator up to the top floor to access the roof, take photos, and then brag on social media.
It was a big wake-up call because everyone realized that even after a significant investment, this landmark building was still vulnerable, and it could very easily have been someone other than a teenaged parkour addict looking for a thrill. Building owners and senior executives very often don’t realize how vulnerable they are to infiltration—that they have a dangerous gap in prevention.
I use the word “prevent” very purposefully. If you have surveillance and access control systems, even biometrics, are you preventing infiltration? If the building has swinging doors at its access points the answer is, “No.” Indeed, this is a deterrent situation, but it is not a preventative one. One of the most common methods of gaining unauthorized entry to a building is known as “piggybacking” or “tailgating.” Many of us have badged into our building, and then held the door open for someone who looks like they also work there. You just created a serious security breach and you put yourself, your colleagues, the business and its future at risk. The best access control systems in the world can be defeated by exploiting the fact that people are nice and will often allow others to follow them through a door they’ve unlocked.
When we surveyed security professionals about tailgating, we asked them to estimate the potential costs of a physical breach from unauthorized entry: 54% believed the cost would range from $150,000 to “too high to measure.” It doesn’t take much imagination to think about the worst case scenario—sadly, they happen about every week. Without prevention, you are relying on human beings to remain vigilant, never get distracted or tired, remain at their post, follow the rules and never let anyone tailgate behind them. You are also assuming that no one is determined to get into your building. So, when a physical breach occurs, how will you know it happened and how quickly could you respond? One of our survey respondents put it this way, “[You] cannot depend on one technical solution to mitigate the risk...you need barriers, followed by surveillance, and appropriate response plans.”
Only a small percentage of the exhibits at ASIS or ISC West offer such “barriers,” also known as pedestrian security entrances, or turnstiles and security doors. I strongly encourage you to evaluate your current risk of infiltration and to learn more about the various types of barriers available. Some will need human supervision and will provide an alarm if breached. Others can physically prevent tailgating and operate without manned supervision, creating quicker ROI.
What is your stance on tailgating: do you want to detect it or prevent it?
Company: Boon Edam Inc.
Of: Mark Borto
GuardDog Self-Closing Gate uses two stainless steel torsion springs so the gate can open in any direction
The GuardDog Self-Closing Gate is tough, durable and easy to install. Featuring a unique self-closing design with two stainless steel torsion springs, the GuardDog industrial safety gate can open in any direction. To meet diverse application requirements, the gate is available in 5 nominal sizes and is adjustable laterally to 6” (-3 to +3 of the nominal size).
The GuardDog Self-Closing Gate arm is dimensioned to match top- and mid-rail heights of an OSHA-compliant guardrail. When the gate is installed and the top of the gate is at the OSHA’s recommended nominal height of 42”, the bottom of the gate is positioned at a height of 21”.
- Gate comes fully assembled and includes securing hardware for standard installation on pipe
- Requires only one 1/2’’ wrench and a few minutes to install
- Available in powder coat safety yellow, hot-dip galvanized or 316 stainless steel; Special colors available upon request
Our standard Hinge Assembly fits round pipe or square tubing measuring up to 2’’ O.D, or it can also mount on angle iron or flat surfaces. For railings which are larger than 2” O.D, contact BlueWater Manufacturing and we will have an adapter kit available to use or provide a solution to mount the gate safely.
Applications range from ladder ways, mezzanines, pedestrian traffic, machine guarding, universal mount is designed to fit any hand post angle and direction. BlueWater’s industrial safety gate is available in food grade stainless steel, carbon steel powder coated and galvanized.
Company: BlueWater Mfg
Babcock-Davis manufactures a full line of entrance flooring systems. From elegant stainless steel to rugged brushes we have the treads that meet your needs.
Keep It Clean
Protect your beautiful floors by keeping the dirt at the door. By adding and properly maintaining an entrance flooring system 18 feet in length, 90% of tracked dirt will be kept from polluting a building.
Entrance Flooring Systems
Making the right choice in an entrance flooring system will maintain your design, add years to your floor’s life, ensure a safe entrance and significantly reduce maintenance costs. Entrance mats improve Interior Environmental Quality by stopping dirt from entering the building, improving Interior chemical and pollutant source control. Babcock-Davis' complete line of Entrance flooring systems includes architectural metal grates, roll up grates, rigid grates and roll-up mats.
The sleek appearance, strength and versatility of these metal grates are an architectural favorite. Architectural Metal Grates Include:
- Stainless Steel proGRIL
- Stainless Steel eleGRIL ®
- Stainless Steel eleGRIL ® with carpet inserts
- Aluminum alumaGRIL
Babcock-Davis' Rigid Grate is ideal for high traffic areas as they are the strongest and most versatile grate with various tread options. Babcock-Davis' Rigid Grates include:
- GRATEdesign ®
- EnvIRONtreadII ®
Ideal for medium traffic, the Roll-Up Grate is strong, easy to clean and versatile with multiple tread options. Babcock-Davis' Roll-Up Grates include:
- GRATEdesign ®
Lightweight Roll-Up Mats are easy to clean, ideal for light traffic and versatile with many tread options. Babcock-Davis' Roll-Up Mats include:
- QuietFLEX ®
- MATdesign ®
Browse the selection of frame styles available for each entrance flooring system.
- Surface Mount
- Surface Mount, Vinyl
- Level Bed, Mech. Fastened
- Level Bed, Cast-In
- Deep Pit, Cast-In
Learn about the finish and tread options offered to customize your entrance flooring mats and grates. Available tread functions include scraping, absorbent and slip-resistant.
- Dual Treads
- Color Anodized
- Premium Carpet
- Rugged Scrub ®
- EnvIRONtreadII ®
- Aluminum Abrasive
- Vinyl Abrasive
Babcock-Davis, a trusted name in the commercial construction industry, specializes in providing commercial building products. Architects, specifiers, general contractors, and distributors rely on the Babcock-Davis product line for a quality product with hassle-free fulfillment. No matter your project requirements, Babcock-Davis is Always right there.
Our customer’s objective was to have a stainless steel, linear bar grille manufactured to match the finish and style of a newly installed mirror polished stainless steel radiation enclosure within a renovated hospital lobby. Due to security and safety concerns, the grilles had to not only be structurally strong, but also firmly secured to the unit to prevent unintended removal.
Artistry in Architectural Grilles’ engineering and manufacturing team designed a custom “C” style frame allowing for secure fastening as well as professional removal to access the unit’s controls. This was accomplished with mechanically fastened frames in concert with mechanically fastened removable cores. All of which were given a #8 mirror polish finish to perfectly match the existing convector enclosure.
At a Glance
Type: Linear Bar Grille
Frame: Custom C Frame
Detail: Removable Cores
Material: Stainless Steel
Finish: Mirror Polish
For Clark Energy—a regional utility cooperative serving 19,000 customers and maintaining 3,000 miles of line in 11 counties—it began when a customer attacked a worker at the nearby water utility office. As Holly S. Eades, vice president of finance for Clark Energy, explains, “There was a utility here in Winchester [Kentucky], and I had gone down there because we’d heard that one of their office people, a customer had slapped her in the head. And we were like, ‘Oh, boy.’ Because we have some customers that come in, and they get kind of irate.”
Worker Safety in Utility Offices
Workplace violence is a serious problem, with roughly 2 million American workers assaulted each year. Clerks and customer service reps at utility offices are especially at risk, as their work includes several of the high-risk factors identified by OSHA (the Occupational Safety and Health Administration): handling money, fielding disputes about billing, and denying delinquent customers service. As a rule, when you are forced to cut off someone’s electricity, water, cable TV, or other service, they are not happy, and they are not calm.
To Holly and her customer service reps at Clark Energy, it very much felt like just a matter of time: “Sometimes, [in] both [our] offices, there’ll be just one office lady there. The men are out in the field, and she’s just completely by herself. It wasn’t probably two, three weeks later . . . some man comes in and he’s cussing and screaming, and another customer actually stayed, saying ‘There wasn’t a way I’m leaving with this person acting like that.’ When a big man is standing at the counter, screaming and cussing at a female customer service rep who’s five-foot-four, there’s something wrong with him . . . You just don’t know what’s going to happen.”
Inviting, Professional Bullet Proof Barriers
Many utility companies and service providers worry that added security will both bog down business and give the customers the impression that workers are trying to separate themselves from their clientele.
Even Clark Energy had hesitated, despite harrowing first-hand experiences. “A lot of it was the way it needed to look... We’d actually tried to get somebody local [to install a bullet resistant barrier], but we couldn’t find anybody in this area that would even come close to the product that Total Security Solutions has. Not as pleasing... I think a lot of times, when you put that up [a security barrier], customers get the feeling that you’re trying to shield yourself, and I don’t mean from robbers.”
Jim Richards, Total Security Solutions CEO, has heard this often. “What we actually do and what everyone’s perception is are two totally different things. The people at Clark Energy were more than ecstatic when they saw the other utility offices we’ve done, because it’s not what people typically visualize when they think of bullet proof glass. They think of steel frames, big, thick glass, you can’t talk through it. It’s not aesthetically pleasing. It gets in the way of getting work done. But when they saw what we did at the other utility, it’s like ‘Oh, well we want one of those, too, if that’s what it’s gonna look like.'”
Positive Results with a Well-Designed Bullet Proof System
“We are tickled to death,” Holly says, “It looks very nice, and when the customers came in... We had some customers saying, ‘You know, y’all should have done that a long time ago.'”
While Holly is gratified to hear these positive responses from customers, she’s even more pleased by the improvement to her employees’ work day:
“It’s really amazing, just the sense of security the girls feel. You know, now you get there and you’ve got somebody screaming at you, and there’s some distance between you and their emotions. When you’re turning people’s electric off, you just don’t know. You have ’em come in pretty upset. This felt 10 times better, at least knowing the girls are behind locked doors and behind bullet resistant glass. Because, I tell you, every day all you hear about is another incident somewhere.”
Company: Total Security Solutions Inc
If I’ve been asked this question once I’ve been asked it a thousand times, “ Mike – how big should I make the opening for my new shower?” OK – I’ll give you my standard answer. It depends. Boy doesn’t that sound like a cop-out!
In all seriousness designing a shower opening is a bit like being a politician -you’re trading off competing interests. On one hand you want to have the biggest opening so it’s simple to get into and out of the shower whether you’re walking in, shuffling in or rolling in with a wheelchair. On the other hand you want the opening as small as possible so you don’t get water pooling on the bathroom floor which could lead to leakage in the floor below. Given these competing benefits of a smaller vs. larger shower opening where does that leave you? How can you find just the right sized shower opening for you and your family? Explore the answers to the following 5 questions and you’ll be assured to get the size and design of your shower opening correct.
Question #1 – Who is going to use this shower now and possibly in the future?
Start out by identifying who will use the shower today…and possibly in the future. Is your son whose claim to fame is being a “lean and mean” 350 lb. defensive tackle of the football team going to be the main user or is your daughter who is a pencil-thin gymnast using this space? Obviously if you’re designing the shower opening for your son it will need to be significantly wider. What can/should you do if they are both going to share the shower? I would recommend to split the difference in the opening size – which may mean your son will step into the shower sideways vs. your daughter going in straight on.
While considering the here and now usage of this shower is critical – you will not want to lose sight of who may be using it down the road. Is it possible your Mom or Dad may come to live with you if their health starts to fail? If so – the new shower opening may need some design tweaks (possibly a ramped entry, a lower curb or one level base design) which will prevent you from ripping out the brand new shower you’re putting in right now (see question 3 to get specific ideas).
Question #2 – What method are you going to use to get into the shower? Do you need to walk straight in or are you OK stepping in sideways?
This may seem like a funny question but it is important and practical. If you’re walking straight into the shower you’ll need significantly more space than if you’re stepping in sideways. When determining the opening for a straight in entry – which is preferred by most- I recommend measuring across the shoulders of the people using this shower. You’ll want to use the largest shoulder to shoulder measurement of all the people using the space to drive the size of the opening. On the other hand if you’re OK with a sideways entry you can measure the “depth” of the person.
If you have a small shower the sideways entry may be required but in general the most common straight in entry for people walking in is 24” wide.If you’re designing the opening for a wheelchair or walker for your home know you do not need to follow ADA (Americans with Disabilities Act) guidelines for public spaces which require a 36” wide opening. With that being said you do want to make the opening comfortable to get into. In this case I would recommend you get a measurement of your family member in their wheelchair and allow side to side clearance room for their hands.
Question #3 – Are you stepping over, ramping up or rolling in (designing for either a curb or curbless shower)?
Not all people using a shower are created equal – I’m sure you’re saying tell me something I don’t know. Your family (if it’s like mine) – is definitely made up of some characters in both their personalities and physical capabilities. A “simple” 4” high shower curb which is a breeze to step over for your football playing son and gymnast daughter, could be a huge mountain to climb for your elderly Mom. So for the kids the 4” high step over curb (which does a great job keeping the water in) is no problem, could be the wrong shower entry design choice for Mom if she is mobility challenged. Here are 4 competing shower curb and entry options for you to consider depending on who(m) will be using the space:
- Option 1 – The 4” tall step over curb – generally the preferred method for small showers because it keeps the water in well in small spaces. This is an unacceptable and dangerous choice for anyone with limited mobility.
- Option 2 – Low profile curb – This lower curb (usually about 1 ½” tall) provides for a sleeker looking design and is safer than option 1. It has the benefit with a solid surface shower base of having the flexibility to add a curb extension should a family member need a ramped entry down the road.
- Option 3 – Barrier free ramped entry – This ramped entry will have a slope up to get in and a slope down towards the shower drain. It creates a “curb free” design where you get in. This design works best with a base which is a bit wider.
- Option 4 – One level wet room – This is a cool and underutilized approach in the United States. This design provides a shower floor which is at one level with the bathroom (note – the drain is still a bit lower than the floor level). It is super popular in European and Asian countries where space is limited. It can provide a sleek contemporary design – but better yet – it is safe and completely workable for small showers (my wife’s Grandfather had this type of wet room shower in a 4’ x 5’ bathroom in Italy – now that’s tiny!).
Question #4 – Will you use a doorless walk in shower or a framed or frameless glass shower door?
When you design a walk in shower the finished opening is not made smaller by any hinges or framework (basically the opening is the opening!). Walk in showers are growing rapidly today as people want to eliminate the cost of a door and hassle of cleaning them. With this being said walk in showers are not practical for every situation. This is usually true where there is only room for a small shower.
If you are looking at a shower door you’ll want to think beyond the “rough opening” (the opening before you install the door) and focus on the “finished opening” (or the space which will be left minus any framework around the door). A frameless door will give you a larger finished opening than a door with a framed system around it. The frameless system looks more luxurious, but comes with a higher price tag.
Question #5 – Will you have more than one opening?
This one sounds like a trick question. How can you have more than one opening in a shower? The answer is – when the glass (or framed enclosure) has either a curved or L shaped design. Many walk in showers are not straight walls but have shape to them so the water will be directed back into the “wet area” (shower head area) of the shower. What this means is you actually have two openings. One is the “entry opening” where you step in and the other is the “interior opening” as you move towards what I like to call “the business side” of the shower.
While the entry opening is critical so is the “interior opening.” If you make the interior opening too small you’ll get a shower which feels cramped. I usually recommend the “interior opening” be at least 4” wider than the “entry opening” to make the shower feel like one continuous space. If your shower is large it can work out just fine to create a separate entry area vs. the main showering area, but for more compact spaces I recommend one continuous space.
Conclusion – how to size and design a shower opening
OK – how have I done? Do you feel you know the right questions to ask how to figure out the size and design of your shower opening (or openings)? If you’re looking for more information or an estimate on remodeling a shower or nationwide material supply for the shower wall panels, shower bases or wet room systems call The Bath Doctor in Cleveland (216-531-6085), Columbus (614-252-7294) or for nationwide supply Innovate Building Solutions (877-668-5888).
Company: Innovate Building Solutions
Revolving doors have been around for well over 100 years since their invention by Theophilus Van Kannel in 1888. As the story goes, Van Kannel, working in a lobby during a cold winter in Philadelphia, complained about the unpleasant effects of the swing door at the main entrance: “Every person passing through [the exterior door] first brings a chilling gust of wind with its snow or rain, and the noise of the street; then comes the unwelcome bang!”
Van Kannel decided to do something about it, he started a business, and the rest is history. The new type of doors stopped air infiltration and were quiet during use. But, how much can you really improve on what is a relatively simple concept? In fact, modern technology and engineering have completely transformed Van Kannel’s invention in terms of safety, ease of use, and even security. Let’s take a closer look.
If you’ve seen the movie, “Elf”, you might remember the main character playfully running around and around in a revolving door at top speed laughing gleefully. While a great comedic effect and a chance to discover your inner child, the possibility of finding a door that would allow you to try this out for yourself is becoming quite rare. The reason, of course, is safety. Today, manual revolving doors typically include a speed control device in their canopy that prevents the door wings from being rotated too quickly. There are standards for manual revolving doors developed by the American National Standards Institute (ANSI), which guides building codes for new construction. The top speed allowed for a manual revolving door is 12 rotations per minute (RPM). If you rush into a modern revolving door and try to run, the door pushes back. Of course, this takes away all the “fun”, but it does create a predictable, safer door for the public. In exchange for eliminating the fun factor, however, we can talk about a lot of new and modern features.
Power Assist Feature
A recent technological advancement that has happened in the last few years is exciting because it has become a gateway for even more advancements, which we’ll describe later on. That recent advancement is a combination called “power assist” and “positioning” (the latter is also known in the industry as “quarter pointing”). All it takes is a little electricity…
Power assist is a feature that helps a pedestrian push the door. It used to be you had to keep pushing and pushing a door wing to get to the other side. But with power assist, a low energy motor kicks in and starts doing the work for you, relieving you of up to half the effort you had to use before. This is great for everyone, but especially for women, children and the elderly. You just have to get the door wing started and it keeps rotating on its own at a moderate, comfortable speed.
Another benefit of power assist is you can have much bigger doors than before! Physics had always limited the diameter of manual revolving doors because the larger the door gets, the bigger and heavier the door wings become. In fact, for every 6 inch increase in door diameter, a single door wing’s weight increases by 25 lbs. Thus, if you compare a 6’ door with an 8’ door the difference in door wing weight is 100 lbs.! Now, with power assist, it is possible to comfortably push and walk through a door that is up to 10’ in diameter and 10’ feet tall!
For pedestrians, such a larger door is a much easier and more spacious experience that can accommodate even a rolling bag quite well. No more small, tight compartments. Think big and open, and a lot of light coming through making for a nice first impression in addition to the ease of use.
Positioning or “quarter pointing” is a feature where, after someone has used the door, the door wings will stop in the “set” position, right up against the end posts of the throat opening. Every time. It’s like the door always “strikes a pose” and gives you it’s best side when it stops. The next user can just step up to the door and the door wing is in the right spot, ready to be pushed. So, an obvious benefit is that the door is more intuitive to use.
A not-so-obvious benefit of positioning is the fact that when the door is at rest, all of its door wings are in contact with either an end post or the drum. This maximizes the seal effect of the door and prevents air infiltration as much as possible, thus saving a lot of energy when compared to swinging or sliding doors.
Both power assist and positioning are a gateway for several security features. How is that nice little trick accomplished?
Revolving Door Access Control
If you have a manual revolving door that has modern power assist and positioning features, you have electric power coming to the door, and this means you can add more electric features. If you add electronic shaft locking you can stop door rotation at the push of a button. Now, add presence detection sensors in the ceiling and an access control system, and voila! You now have a manual revolving door that can serve the public during the day and be locked at night. After hours, a user can present their credentials to the access control system, which in turn can unlock the shaft locking and allow the user to push and enter the building. Why include the presence sensors inside the door? To ensure no one gets trapped in the door when it positions and relocks.
Before these security features were introduced, someone had to walk over to the door and throw a vertical deadbolt down into the floor or ceiling to lock it. With electronic shaft locking, you can lock the door from a distance by pushing a button, or let the access control system do it automatically.
Also, with shaft locking, you can ask for a door with a “panic lock” capability: if, say, there was a security threat at the door during business hours, you can push a button behind the reception desk to stop the door dead in its tracks and prevent intrusion.
Keep in mind that you now have a very sophisticated manual revolving door that can be used in so many ways in various public locations. However, it is not the same as a security revolving door, which can stop tailgating and piggybacking and usually requires trained traffic, such as employees coming into a place of work vs. the general public.
As you can see, today’s manual revolving doors have come a long way since the small, cramped, heavy wooden models invented in the 19th century. Their original benefits of preventing air infiltration and noise certainly remain, and with today’s modern updates in ease of use, safety, sustainability and security, they are increasingly likely to become the door of choice in the future.
Company: Boon Edam Inc.
Of: Tracie Thomas
Boon Edam Inc., a global leader in security entrances and architectural revolving doors, today announced that its Turnlock 100 full height turnstile will be a featured technology in an upcoming episode of “Machines: How They Work” on the Discovery Science Channel.
About the Show
Each 30-minute episode of “Machines: How They Work” specializes in revealing the fascinating hidden workings of our everyday world using incredible photo-realistic CGI to explode everyday objects into their component parts. The show also films in live action at real locations to show how objects are manufactured and operate in their installed environment.
About the Episode
The episode featuring the Boon Edam Turnlock full height turnstile will air in the United States at 10:30 pm on Thursday, May 12th. That episode seeks to reveal the answers to the following questions about three featured products:
• How does a frozen yogurt maker convert gallons of liquid into fluffy frozen dessert?
• How does a turnstile allow authorized people to enter, but stop intruders in their tracks?
• How can the office chair keep the world’s workforce comfortable?
The turnstile segment was filmed in North Carolina at Boon Edam’s Lillington manufacturing plant to show how the components of a turnstile are built and assembled. Turnstiles installed at Cree Research in Research Triangle Park (NC) were filmed to illustrate how turnstiles operate in a real-world environment, and stop intruders from entering a secure area.
"What an honor to be selected by Discovery Channel to be featured on this program," said Mark Borto, Boon Edam CEO. "For many, a turnstile is nothing special, but the way this program explains the manufacture and use of the humble turnstile demonstrates there is a lot more going on than meets the eye."
Company: Boon Edam Inc.
There’s a lot of noise pollution down in the New York City subway—subway cars screeching to a halt, bad EDM leaking from people’s headphones, busking musicians trying to catch a break or make a buck. But the most criminal of these sounds, according to former LCD Soundsystem frontman James Murphy, are the turnstiles. When riders swipe their yellow cards through the machine, the turnstile emits a flat, crabby beep. Murphy has a plan to change that.
The Subway Symphony would replace that irksome sound with something more like wind chimes than the drone of a droid. You might have heard about Murphy’s idea early last year when The Wall Street Journal visited his studio. Now, with Heineken’s Open Your City initiative onboard as a production and financial partner, Murphy’s campaign has legs. The underpinning philosophy is pretty straightforward: If the turnstiles must make noise—and they do, partly to aid subways riders with disabilities—why shouldn’t it be a pleasant sound?
The sound profile is taking shape largely within a Brooklyn studio, where something of a skunkworks team of sound designers and engineers from Arup and Hypersonic are working with Murphy on turnstile prototypes. Much of this comes down to rethinking the sonic wayfinding signals used underground; right now, subway turnstiles play a flat beep to let you through, and a double flat beep if you have insufficient fare. Problem is, that extra beep tends to go unnoticed by harried commuters, so even seasoned subway riders discover their card doesn’t work by whacking the turnstile.
Subway Symphony will need to present a chord progression of seven or eight tones. This involves more than just harmonizing.
These noises must be easily distinguished so visually impaired riders have a sense of what’s going on. To cover all the necessary cues, Subway Symphony will need to present a chord progression of seven or eight tones. This involves more than just harmonizing—Bill Washabaugh, founder of Hypersonic design studio, says much of the design comes from selecting tones that can stand out against other subterranean sounds. “When you’re down in the subway, and the rumble of the train is approaching, and people are talking—all of those have different frequency ranges, and the goal of the tone is to cut through it so you definitely hear it,” he says. To do that, he’s been spending quite a bit of time in the subway with a sound meter.
For a public demo held in New York, Murphy and the Hypersonic team gleaned data on the frequency of turnstile use from the MTA’s website and used it to create a symphony of the newer, more pleasant sounds—as if the turnstiles were “in player piano mode,” Washabaugh says. The demo helped him and his team realize that the system should use one note per turnstile, rather than an algorithm-powered medley of notes. Timing is key, so a rider gets the sonic cue exactly when expected.
Making Subway Symphony a reality is far more convoluted. The MTA has made it clear it isn’t interested in pursuing the idea, citing tonal requirements set in place by the Americans with Disabilities Act. The agency concedes Subway Symphony is cool, but it can’t interrupt a service used by 6 million people daily for “an art project.”
This has not deterred Murphy or his partners at Heineken, who aren’t interested in adding any burden to the MTA’s operations. Instead, they hope to piggyback Subway Symphony onto the MTA’s plans to upgrade to a digital Tap-and-Ride turnstile system in 2019. When the new hardware is installed, they say, programming it with Murphy’s music shouldn’t be tough. All the Subway Symphony team has to do is hand over the code that determines the new sonic frequencies and their correct volumes. Heineken will even cover the cost, says Quinn Kilbury, senior brand director at Heineken. “We’re completely aware [the MTA] have bigger fish to fry,” he says, but “since it’ll be new, you just program the code in to make the nice noises. It would cost the same to put in a bad noise as a good noise. Right now we’re trying to package this up so there’s no work to be done.”
Besides campaigning on- and offline, Murphy and his team are studying the ADA requirements, which will help them better lobby the MTA. As they see it, they must ensure any obstacle the MTA cites as a reason to dismiss the project is removed. “We want to make sure they can feel comfortable that we’ve done the homework,” Kilbury says.
Company: Boon Edam Inc.
Of: Margaret Rhodes
Boon Edam Inc., a global leader in security entrances and architectural revolving doors, today announced that Froedtert & the Medical College of Wisconsin health network, a regional health care organization with locations throughout Wisconsin, is employing an entrance configuration that combines an exterior automatic sliding door with an interior two or three-wing revolving door. The entrance solution from Boon Edam serves as a vestibule for several entrances at two of the health network’s medical facilities. Automatic Entrances of Wisconsin (AEW Inc.) counts the Froedtert installations among the more than 100 Boon Edam large diameter revolving door installations that AEW Inc. has installed for medical facilities throughout the state.
Introducing the Revolving Door Concept
“Between 15-20 years ago, the concept of a large diameter automatic revolving door was foreign to most medical facilities. A major objection being they anticipated their clientele simply couldn’t get used to it,” explained Jay Walt, VP for AEW Inc. Walt embarked on a years-long campaign to convince hospitals and other medical facilities to adopt a large-size revolving door in addition to the sliding doors that many facilities were using.
Walt continued, “It made so much sense to replace typical sliding door vestibules with a system that keeps out the weather, dirt and dust and helps keep hospital entrance areas clean and attractive.”
Revolving Door Objections
Breaking into the hospital market wasn’t an overnight success for AEW. “We had to get buy-in from the owner, from management, and from many of the key departments.” One of the initial objections to a revolving door was that it was perceived as not user-friendly. People approaching from the walkways on either side of the entrance would need to turn left or right and plan an “angle of attack” to enter the revolving door and that could often be inconvenient, especially for those already facing physical challenges. However, by putting the sliding door out front, all those entering the facility were now funneled into a new vestibule area and were ergonomically aligned with the revolving door—problem solved! And the advantages from this new, two-door entrance proved to be numerous.
“The change in the climate in the lobby was dramatic,” said Walt.
“The new entrance at Froedtert Hospital has less air seepage, keeping the hospital lobby warmer in the winter and cooler in the summer,” said Neil Jensen, Project Manager, Facility Planning and Development for Froedtert. “Our employees and visitors are much, much happier.”
“The average person doesn’t think about this,” said Walt, “but by creating a new vestibule, we’ve also created an area where we can restrict not only the heat and the cold, but also the rain, snow, dirt, and anything blowing in the wind. The vestibule’s flooring makes for a cleaner lobby, it serves as a waiting area out of the elements, and it has a positive impact on the maintenance demands for the revolving doors. In addition, the slide ensures enhanced security and lockdown features that the revolver alone cannot provide.”
The Advantages Have Been Numerous
“Working with Froedtert has been a true collaboration between partners, starting with the conceptual design phase, and the communication throughout to completion,” said Walt. Froedtert has six of the double-door design entrances installed at two of its busy facilities. Richard Boor, Director Plant Operations, estimates that the main Froedtert academic medical campus alone accommodates 750,000-800,000 visitors during the year.
“We’re very pleased with our Boon Edam entrances, and we’re very pleased with our relationship with Jay and AEW,” said Jensen. “We’ve achieved a more comfortable climate in both hot and cold seasons, our lobbies are cleaner and more inviting, and we’re saving on energy costs. The doors also give us special security features such as automatic lock-down. AEW has worked with us on training programs, as well as a scheduled program of maintenance that keeps our entrances in excellent working order with minimal downtime. We’ve come a long way, and for such a relatively simple design concept change, the advantages have been numerous.”
Company: Boon Edam Inc.
The built environment is an energy-guzzler. The U.S. Green Building Council (USGBC) states in this country alone, buildings account for 41 percent of energy use, 73 percent of electricity consumption and 38 percent of all CO2 emissions, and 13.6 percent potable water consumption. Globally, buildings use 40 percent of raw materials, or about 3 billion tons annually.* Fortunately, the type of doors we select can have a big impact on a building's energy profile.
Revolving doors provide a constant airlock at the entrance, reducing air infiltration by up to 90% compared to swinging or sliding doors. The result is energy savings, and an inviting and more spacious entrance area. If you’re ready for revolving doors, the possibilities are endless. Download the “Ins and Outs of Revolving Doors” to learn more about the features and design elements as they relate to user comfort and safety, as well as code requirements and a specification checklist.
Company: Boon Edam Inc.
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